At PawmarkHub, we understand how important it is for your custom pet memorial items to arrive safely and on time. Below is our detailed shipping policy to ensure a smooth delivery experience.

Production & Shipping Timeline​

Once your order is placed, we will provide:

  • ​​Estimated production time​​ (varies by product complexity)
  • ​​Shipping time​​ (based on your location and selected shipping method)
  • ​​Expected delivery date​​ (for reference only)

Global Shipping​

We proudly offer ​​worldwide shipping​​ to help you honor your beloved pet, no matter where you are.

​Order Tracking​​

Once your order ships, you will receive:

  • A ​​shipping confirmation email​​ with tracking details
  • The carrier’s ​​tracking number​​ to monitor your package

​Important Notes​

  1. ​​Address Accuracy​​ – Please double-check your shipping address at checkout. We are not responsible for delays due to incorrect addresses.
  2. ​​Unavoidable Delays​​ – Weather, holidays, or customs processing may impact delivery times. We will notify you promptly if delays occur.
  3. ​​Damaged Shipments​​ – If your item arrives damaged, contact us ​​immediately​​ at Jason@Pawmarkhub.com with photos for assistance.
  4. ​​International Customs & Duties​​ – Cross-border shipments may be subject to ​​customs fees or import taxes​​, which are the customer’s responsibility.

For urgent inquiries, email us at ​​[Jason@pawmarkhub.com]​​.

Thank you for trusting PawmarkHub to preserve your pet’s memory. We’re honored to serve you.