At PawmarkHub, we understand how important it is for your custom pet memorial items to arrive safely and on time. Below is our detailed shipping policy to ensure a smooth delivery experience.

Production & Shipping Timeline​

Once your order is placed, we will provide:

  • ​​Estimated production time​​ (varies by product complexity)
  • ​​Shipping time​​ (based on your location and selected shipping method)
  • ​​Expected delivery date​​ (for reference only)

Global Shipping​

We proudly offer ​​worldwide shipping​​ to help you honor your beloved pet, no matter where you are.

​Order Tracking​​

Once your order ships, you will receive:

  • A ​​shipping confirmation email​​ with tracking details
  • The carrier’s ​​tracking number​​ to monitor your package

​Important Notes​

  1. ​​Address Accuracy​​ – Please double-check your shipping address at checkout. We are not responsible for delays due to incorrect addresses.
  2. ​​Unavoidable Delays​​ – Weather, holidays, or customs processing may impact delivery times. We will notify you promptly if delays occur.
  3. ​​Damaged Shipments​​ – If your item arrives damaged, contact us ​​immediately​​ at Jason@Pawmarkhub.com with photos for assistance.
  4. ​​International Customs & Duties​​ – Cross-border shipments may be subject to ​​customs fees or import taxes​​, which are the customer’s responsibility.

For urgent inquiries, email us at ​​[Jason@pawmarkhub.com]​​.

Thank you for trusting PawmarkHub to preserve your pet’s memory. We’re honored to serve you.

À Pawmarkhub, Nous croyons que chaque animal de compagnie laisse un imprimé de patte sur le cœur - et nous existons pour transformer ces souvenirs chéris en tangible, Hommages durables. Notre mission est de fabriquer des souvenirs de qualité de l'héritage qui célèbrent le lien unique entre les animaux de compagnie et leurs familles, Mélanger l'art, artisanat, Et l'amour dans chaque pièce.

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  • Jason@pawmarkhub.com
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